Returns and Exchanges

At, we strive to provide you with the finest interior decor products to enhance your living spaces. We want you to be completely satisfied with your purchase. However, we understand that there may be instances where you may need to return or exchange a product.

Please read our Returns and Exchanges Policy carefully:

Returns and Exchanges - General Policy:

As a general rule, we do not accept returns or exchanges for products unless they are damaged during shipping or have a manufacturing defect. Our products are carefully inspected and packaged to ensure they reach you in pristine condition.

Damaged or Defective Items:

In the unfortunate event that you receive a damaged or defective item, we are here to assist you promptly. Please follow these steps:

  1. Contact Us: Within 7 days of receiving the damaged or defective item, please contact our Customer Support team at with your order number and clear, high-quality photos of the damaged or defective product.

  2. Assessment: Our team will review the information and images you provide and will respond to you as quickly as possible.

  3. Resolution: If your claim is approved, we will provide you with one of the following options:

    • A replacement of the damaged or defective item (subject to availability).
    • A refund for the cost of the damaged or defective item.
    • A store credit that can be used for future purchases.

Please note that we reserve the right to request a return of the damaged or defective item to facilitate the resolution process. We will provide return shipping instructions and cover the associated costs.

Non-Returnable Items:

The following items are considered non-returnable under any circumstances:

  • Custom or made-to-order products.
  • Products damaged due to misuse, neglect, or improper care.
  • Products without their original packaging and tags.
  • Items that have been altered, assembled, or installed.

Cancellation Policy:

You may cancel an order within 24 hours of placing it. After that period, we start processing your order, and it cannot be canceled.

Refund Processing:

Refunds will be processed using the same method of payment you used for the original purchase. Please allow up to 14 business days for your refund to be credited back to your account, although it typically takes less time.

Contact Us:

If you have any questions or concerns regarding our Returns and Exchanges Policy, please reach out to our Customer Support team at We are here to assist you and ensure your satisfaction. reserves the right to make changes to this policy at our discretion, and any updates will be reflected on this page. We encourage you to review this policy periodically to stay informed.

Thank you for choosing for your interior decor needs. We appreciate your trust in our products and services.


The Team